All of our diamond jewelry is manufactured using the highest quality materials and is inspected for quality prior to shipment. Once you receive your item you can have it professionally cleaned and inspected by Dickinson by Design at any time for free, simply ship it to us our stop by our Houston location. You may also return your jewelry to our offices for free prong tightening, re-polishing, rhodium plating and cleaning for the life of your fine jewelry.
Each piece of jewelry carries our lifetime warranty against manufacturing defects. This applies to jewelry that has not been worked on by a third party and has been worn under normal wear and tear conditions. This warranty pertains only to jewelry if the piece has been regularly inspected by Dickinson by Design at least every six months since the time of purchase. If you experience a problem with your jewelry and it has been either worked on by a third party or has experienced abnormal wear and tear, we will gladly take it back and work on it for a fee to be determined.
Please Contact Us if you have any questions or would like to return your item for any of our free warranty services.